Nevuto Consumer Terms of Service
Last Update: 10.05.2025
1. Introduction
1.1. Welcome!
At Nevuto Marketplace, we are here to enable users to discover products, shop and manage their orders easily. These terms apply to Nevuto Marketplace and the mobile application, Nevuto Pay, built-in features in merchant stores, email notifications, our integrations with third parties and all our other user services (“Nevuto Consumer Services”).
1.2. Parties
These Terms constitute a legal agreement between Nevuto Teknoloji ve Ticaret Anonim Şirketi (“Nevuto”, “we”, “us” or “our company”) and you (“you” or “user”). By using Nevuto Consumer Services, you are deemed to have accepted this agreement.
1.3. Privacy Policy
You can review our Nevuto Privacy Policy page to learn how your personal data is collected and processed. This policy is an integral part of these terms.
2. Services We Offer You
2.1. Interaction with Sellers:
Nevuto allows you to discover products from different sellers under one roof and shop safely.
2.2. Fast and Easy Payment:
Thanks to the Nevuto Pay infrastructure, you can complete your orders quickly and safely.
2.3. Order Management:
You can manage the status, tracking and return processes of all the products you purchase from a single panel.
2.4. Special Suggestions for You:
We offer personalized product and brand recommendations based on your shopping habits.
2.5. Continuous Improvement:
Nevuto constantly updates its services to improve your shopping experience both online and offline based on user feedback.
2.6. Campaigns and Awards:
We can enrich your user experience with periodic promotions or reward programs. Special conditions may apply for the programs you participate in.
3. User Obligations
3.1. Age Restriction:
To use Nevuto services, you must be over 18 years old or the age of majority in your country.
3.2. Providing Correct Information:
All information you provide when creating an account must be accurate and up to date.
3.3. Account Security:
You should not share your password with anyone and should contact us immediately if you notice unauthorized use of your account. You are responsible for all transactions that occur under your account.
4. Using Nevuto Pay
4.1. Account Creation:
To use Nevuto Pay, you must define a valid payment method and verify that your account belongs to you.
4.2. Limitations:
Nevuto reserves the right to limit, suspend your use of Nevuto Pay or request additional information from you for security or operational reasons.
4.3. Installment Payment Services:
Installment transactions via Nevuto Pay are carried out by contracted financial institutions. In this case, the terms of the relevant financial institution apply.
5. License and Terms of Use
5.1. Limited License:
Nevuto grants you a non-transferable and revocable right of access for your personal use only.
5.2. Compliance with Laws:
You agree to comply with all local, national and international laws and regulations when using Nevuto services.
5.3. Prohibited Uses:
Actions such as purchasing illegal products, sharing false information, misusing the service, and unauthorized access to systems through the Nevuto platform are strictly prohibited.